Table of Contents
- 1.Mumbai Airport Lost & Found Contact Numbers
- 2.Which Terminal? T1 vs T2
- 3.Does CSMIA Courier Lost Items?
- 4.How Long Does CSMIA Hold Items?
- 5.Authorization Letter Process
- 6.How ParcelGo Global Recovers Your Item
- 7.Common Items Recovered from BOM
- 8.Frequently Asked Questions
Lost an item at Chhatrapati Shivaji Maharaj International Airport (CSMIA, IATA: BOM)? As Mumbai-based logistics specialists, ParcelGo Global is uniquely positioned to recover your lost item and deliver it anywhere in the world — without you needing to return to Mumbai.
Mumbai Airport Lost & Found Contact Numbers
How to File a Report — Online vs In-Person
Visit adanione.com → click "Report your lost item" → fill the form → receive a Lost Report (LR) number by email. Use this LR number for all follow-ups.
Go directly to the Lost & Found desk at your terminal. Best if you are still at the airport or returning to Mumbai. Bring your ID and boarding pass.
LR Number vs FR Number — What's the Difference?
- LR (Lost Report) Number: Issued when you file the report. Use this to follow up with the airport.
- FR (Found Report) Number: Issued by CSMIA when your item has been physically located. This is required to arrange collection — the airport won't release the item without it.
When you contact ParcelGo Global, share both numbers (if you have them) to speed up the process.
Which Terminal? T1 vs T2
Domestic flights — IndiGo, SpiceJet, Go First. Lost & Found desk on arrivals level.
International flights + Air India domestic. Lost & Found at arrivals level. Most items found here.
Does Mumbai Airport Courier Lost Items?
No — CSMIA does NOT courier or post lost items to passengers.
Items must be collected in person or via an authorized representative. ParcelGo Global (headquartered in Mumbai) provides this authorized collection and worldwide delivery service. We have a dedicated process for CSMIA and respond within minutes.
How Long Does CSMIA Hold Lost Items?
| Item Type | Hold Period | Notes |
|---|---|---|
| General lost items | 90 days | Then auctioned or handed to government |
| Passports & government IDs | Indefinite | Treated as priority — held until claimed |
| Perishables & liquids | 48 hours | Disposed of after 48 hrs or expiry date |
| Items left on aircraft | 30–60 days | Held by airline — contact your airline first |
Note: Unclaimed items are typically moved to a warehouse 24 hours after being found. After the full 90-day period, they may be auctioned or disposed of. Do not delay.
Authorization Letter Process
To have someone collect on your behalf, Mumbai Airport requires:
ParcelGo handles all of this for you
When you WhatsApp ParcelGo, we send you an authorization letter template pre-filled for CSMIA, guide you through the signing process, and manage all submission and collection logistics on your behalf.
How ParcelGo Recovers Your Mumbai Airport Lost Item
WhatsApp us at +91 89763 23555 with your item description and any claim number from CSMIA
We contact CSMIA Lost & Found and verify the item exists in their inventory
We send you an authorization letter template — you sign and return it digitally
Our authorized agent visits CSMIA and collects the item with all documentation
We securely pack and ship it to your address — India in 1–3 days, worldwide in 3–7 days
Common Items Recovered from Mumbai Airport
Frequently Asked Questions
How do I contact Mumbai Airport Lost and Found?+−
Contact CSMIA Lost & Found at: • T1: +91 9930144272 • T2: +91 9619050580 • Email: csmia.lostproperty@adani.com If you have already left Mumbai, WhatsApp ParcelGo Global at +91 89763 23555 — we coordinate with CSMIA on your behalf.
Does Mumbai Airport courier lost items to passengers?+−
No. Mumbai Airport (CSMIA) does NOT courier or post lost items. Items must be collected in person or via an authorized representative with valid ID and proof of ownership. ParcelGo Global provides this service.
How long does Mumbai Airport hold lost items?+−
CSMIA typically holds lost items for up to 90 days. After this period, items may be auctioned or disposed of. Act immediately — do not delay.
Can someone collect my lost item from Mumbai Airport on my behalf?+−
Yes. You can authorize a representative to collect with: (1) a signed authorization letter from you, (2) a copy of your government ID, (3) the representative's valid ID. ParcelGo Global manages all documentation and collects on your behalf.
How much does it cost to recover a lost item from Mumbai Airport?+−
Costs depend on item weight, size, and delivery destination. Inquiry is free. WhatsApp ParcelGo at +91 89763 23555 for an instant quote — no hidden fees.
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ParcelGo Global is a Mumbai-based logistics company with 100+ years of combined founder experience in international and domestic express delivery. We operate authorized lost item recovery services at 17 airports across India and internationally. Learn more about us →