Frequently Asked Questions

Report it to the airport's Lost & Found department immediately. Most Indian airports hold items for 60–90 days. If you cannot go in person, appoint an authorized representative. ParcelGo Global acts as your authorized agent — we collect your item and deliver it anywhere in India or worldwide. WhatsApp us at +91 89763 23555.

No. Airports in India and internationally — including Mumbai, Delhi, Dubai (DXB), London Heathrow (LHR), and Singapore Changi (SIN) — do NOT courier lost items to passengers. Items must be collected in person or via an authorized representative. ParcelGo Global provides this service — we collect and ship it to you worldwide.

We cover 17 airports: Indian: Mumbai (BOM), Delhi (DEL), Bangalore (BLR), Hyderabad (HYD), Kolkata (CCU), Chennai (MAA), Goa (GOI), Kochi (COK), Pune (PNQ), Ahmedabad (AMD). International: Dubai (DXB), London Heathrow (LHR), Singapore (SIN), Paris CDG, Hong Kong (HKG), Frankfurt (FRA), Amsterdam (AMS).

Most Indian airports hold unclaimed lost items for 60–90 days, after which they may be auctioned or destroyed. Mumbai (CSMIA) and Delhi (IGI) typically hold for 90 days. International airports vary — most hold for 30–90 days. Act immediately — do not wait.

Yes. Most airports allow an authorized representative to collect with: (1) a signed authorization letter from you, (2) a copy of your ID, (3) the representative's valid ID. ParcelGo Global specializes in this — we handle all documentation, collect the item, and deliver it to you anywhere in the world.

Costs depend on the item's size, weight, and your delivery destination. Inquiry is completely free. WhatsApp us with your airport and item details for an instant, no-obligation quote.

ParcelGo Global offers: (1) Airport Lost Item Recovery & Worldwide Delivery; (2) International Express Shipping (50+ countries); (3) Domestic Premium & Surface Shipping; (4) Same-day & 24-hour time-bound delivery; (5) B2B & bulk logistics; (6) Last-mile retail delivery.

Call/WhatsApp +91 89763 23555. For airport lost item recovery, WhatsApp us immediately with your airport and item description.

Domestic: Same-day and 24-hour time-bound options available across India. International: Typically 2–7 business days depending on the destination country and chosen service level.

WhatsApp (24/7): +91 89763 23555 Email: corporate@parcelgoglobal.com or support@parcelgo.co.in Office: 26, Podar Chambers, S.A. Brelvi Road, Fort, Mumbai 400001 Hours: 8 AM – 9 PM IST (support available 24/7 on WhatsApp)

WhatsApp +91 89763 23555 for a real-time shipment status update — our team will respond instantly.

Yes — ParcelGo Global assists with customs clearance documentation for international shipments. Customers must provide accurate item descriptions and declared values. We coordinate with customs authorities on your behalf.

Hazardous materials, contraband, and items restricted by Indian or destination country laws. Always check local regulations before shipping. Contact support if you are unsure about specific items.

Email corporate@parcelgoglobal.com or WhatsApp +91 89763 23555. Franchise options: Store-in-Store (₹25,000) or Dedicated Store (₹1,00,000+). Commission: 15% domestic, 5% international.