Lost an item at Singapore Changi Airport (IATA: SIN)? This guide has everything you need — from official SATS Lost & Found contacts and terminal counter locations to how ParcelGo Global recovers and delivers your item anywhere in the world.
Changi Airport Lost & Found Contact (SATS)
90-Day Window
Changi Airport holds lost items for only 90 days. After this period, items may be transferred to Singapore Police. Act immediately to recover your belongings.
Changi Airport — Lost & Found by Terminal
SATS Lost & Found operates dedicated counters at every terminal, including the Jewel complex. All counters are open 24 hours a day.
Arrival Hall, Level 1
24 HoursArrival Hall, Level 1
24 HoursArrival Hall, Level 1
24 HoursArrival Hall, Level 1
24 HoursCustomer Service, Level 1
24 HoursDoes Changi Airport Post or Courier Lost Items?
No — Singapore Changi Airport does NOT courier or ship lost items to passengers.
Items held by SATS Lost & Found must be collected in person or through a legally authorized representative. There is no postal or courier service offered by the airport for lost property. ParcelGo Global provides this authorized collection & delivery service for passengers who have already left Singapore.
How ParcelGo Recovers Your Changi Airport Lost Item
WhatsApp ParcelGo at +91 72082 11237 with your item description and Changi claim reference number
We contact SATS Lost & Found (+65 6595 6868) to verify the item exists in their inventory
We act as your authorized representative and coordinate in-person collection from the relevant Changi terminal (T1, T2, T3, T4 or Jewel)
We securely pack and ship to your address — India in 3–5 days, worldwide in 3–7 days
Frequently Asked Questions
What is the Singapore Changi Airport Lost and Found hotline?+−
+65 6595 6868 (SATS Lost & Found, operates 24 hours). Email: laf@changiairport.com. Report online at changiairport.com. From India, WhatsApp ParcelGo Global at +91 72082 11237.
Where is the Lost and Found counter at Changi Airport?+−
Changi Airport Lost & Found counters (SATS) are at: • Terminal 1: Arrival Hall, Level 1 • Terminal 2: Arrival Hall, Level 1 • Terminal 3: Arrival Hall, Level 1 • Terminal 4: Arrival Hall, Level 1 • Jewel Changi: Customer Service, Level 1 All counters operate 24 hours.
How do I recover a lost item from Singapore Changi Airport?+−
Step 1: Call +65 6595 6868 or report online at changiairport.com. Step 2: Note your claim reference. Step 3: If you cannot return to Singapore, WhatsApp ParcelGo Global at +91 72082 11237 — we collect from any Changi terminal and deliver to India (3–5 days) or worldwide.
How long does Singapore Changi Airport hold lost items?+−
Changi Airport (via SATS Lost & Found) holds unclaimed items for 90 days. After this period, items may be transferred to Singapore Police. Act immediately — WhatsApp ParcelGo at +91 72082 11237.
Does Singapore Changi Airport post or courier lost items to India?+−
No. Singapore Changi Airport does NOT courier or ship lost items to passengers. Items must be collected in person or via an authorized representative. ParcelGo Global provides this service for Indian passengers.
Can ParcelGo collect my item from Changi Terminal 1, 2, 3, 4 or Jewel?+−
Yes. ParcelGo Global collects from all Changi Airport terminals — T1, T2, T3, T4, and the Jewel complex. We deliver to India in 3–5 business days or to any country worldwide. WhatsApp +91 72082 11237 for a free inquiry.
Related Guides
Lost Something at Singapore Changi Airport?
Start the recovery process now — only 90 days to act before items are transferred to Singapore Police.
WhatsApp +91 72082 11237ParcelGo Global
ParcelGo Global is a Mumbai-based logistics company with 100+ years of combined founder experience. We operate authorized lost item recovery at 17 airports. Learn more →