Privacy Policy
Last updated: 30 September 2025
1. Introduction
Welcome to ParcelGo Global. Your privacy and the protection of your personal data are important to us.
This Privacy Policy describes how we collect, use, store, disclose, and protect personal information.
2. Who We Are
ParcelGo is a registered trademark owned by Neelam Soni Pandya and licensed exclusively to Neelam Integrated Business Solutions Pvt Ltd,
26 Horniman Circle Chambers, S.A. Brelvi Road, Fort, Mumbai 400001, Maharashtra, India.
Contact: corporate@parcelgoglobal.com
3. Information We Collect
- Personal details (name, address, email, phone)
- Transaction and shipment details
- Payment information (processed securely via Razorpay)
- Usage data, cookies, IP addresses, device details
4. Use of Information
- To provide, operate, and improve services (logistics, courier, freight forwarding, warehousing, import/export consultancy, technology solutions)
- To process payments (via Razorpay)
- To send communications (shipment updates, service notices, promotions with consent)
- To comply with laws and prevent fraud
5. Sharing of Information
- Service providers, courier partners, payment processors
- Regulators or law enforcement when legally required
6. Data Retention
We retain information as long as necessary for legal, business, or contractual purposes.
7. Your Rights
You may request access, correction, or deletion of your data where applicable under law.
8. Security
We apply reasonable measures to protect personal data but cannot guarantee 100% security.
9. Changes
We may update this policy and will revise the 'Last Updated' date accordingly.
10. Contact
For privacy concerns, email: corporate@parcelgoglobal.com