Terms of Use
Last updated: 30 September 2025
1. Agreement
By using ParcelGo Global services, you agree to these Terms. If you do not agree, discontinue use immediately.
2. Services
We provide logistics, courier, freight forwarding, warehousing, import/export consultancy, and related technology services in India and globally.
3. Payments & Refunds
Payments are processed via Razorpay (UPI, credit/debit cards, net banking, wallets).
We follow a strict NO REFUND policy once payment is completed.
4. Liability
Our maximum liability for each shipment is INR 500 unless additional insurance is purchased by the shipper.
We are not liable for indirect or consequential damages.
5. User Obligations
You agree to provide accurate information and not use our services for illegal activities.
6. Intellectual Property
'ParcelGo' is a registered trademark. All website content is the property of Neelam Integrated Business Solutions Pvt Ltd.
7. Termination
We may suspend or terminate your access for breach of these Terms.
8. Governing Law
These Terms are governed by the laws of India. Jurisdiction: Courts in Mumbai, Maharashtra, India.
9. Changes
We may amend these Terms and will update the 'Last Updated' date.