Amsterdam Schiphol (AMS) Lost & Found
Official recovery support for items misplaced at Amsterdam Schiphol. ParcelGo Global coordinates with AMS for collection and worldwide delivery of your lost belongings.
What Items Are Commonly Lost at Amsterdam Schiphol (AMS)?
From travel electronics to Dutch market memories
Pro Cameras & Lenses
iPhones & Smartphones
Laptops & Tablets
Jewelry & Watches
Local Souvenir Bags
Official Documents
Official Schiphol (AMS) Lost & Found Contacts
Connect with Central Lost Property & ID Desks
General Inquiries
Passports & IDs
Search Online
AMS Retention Policy
- Standard Items: Kept by Schiphol Lost & Found for up to 3 months.
- High-Value Items: Held for 3 months; uncollected items may be sold or auctioned locally.
- Perishables: Items like food are disposed of immediately for safety and hygiene.
How to Claim
To reclaim an item at Amsterdam Schiphol, you need:
• Your lost property 'reference number'
• Specific identifying details (Serial, IMEI, content list)
• A clear copy of your Passport or ID
• A designated Authorization Form for ParcelGo Global
How ParcelGo Retrieves Your Item from Schiphol
Simplified recovery in Amsterdam for international travelers
Portal Assistance
We guide you on Schiphol's official 'iLost' database to ensure your item is correctly identified and logged.
Authorization Ready
We prepare the Dutch-compliant authorization documents required for a proxy collection at the Kelderplein counter.
Verified Pickup
Our Amsterdam based agents physically visit the airport to claim, collect, and verify the condition of your item.
Expert Packing
We use high-grade protective packaging materials in Amsterdam to secure your item for its journey across borders.
Priority Worldwide
Leveraging Amsterdam's prime position in Europe, we dispatch your item via global express couriers with real-time tracking.
Important Information
Common questions travellers ask
Official airport services generally require in-person collection or collection by a proxy service. ParcelGo Global serves as your reliable proxy for international delivery.
The main counter is at Kelderplein, located between Arrivals 1 and 2, one floor down. ParcelGo visits this exact location for collections.
KLM has its own Lost and Found for items left on board. We can coordinate the recovery from KLM's dedicated service desks at Schiphol as well.
Ready to Start Recovery?
Direct support for Amsterdam Schiphol (AMS) retrievals. We help you navigate the process or collect on your behalf.
Disclaimer: Airport contact details are published for passenger assistance. ParcelGo is an independent logistics service provider and is not operated by or affiliated with Schiphol Group.