Paris Charles de Gaulle (CDG) Lost & Found
Official guide for recovering items at Paris-CDG. ParcelGo Global offers professional representation and secure international shipping for your lost French belongings.
What Items Are Commonly Lost at Paris-CDG?
From high-fashion accessories to tech gadgets
Luxury Watches & Rings
Laptops & Headphones
French Wines & Perfumes
International Passports
Professional Cameras
Designer Handbags
Official Paris Charles de Gaulle (CDG) Contacts
Mandatory Online Declaration System
Phone Support
Mandatory Reporting
Office Location
Terminal 2, Level 3 (TGV/RER Station). Access by invitation only after online report.
CDG Retention Policy
- Standard Items: Held at the airport for 15 days, then transferred to the Paris Prefecture of Police.
- Consumables/Perishables: Disposed of immediately.
- Documents: IDs and Passports are handled with high security.
How to Claim
To reclaim an item at CDG, you must:
• Complete the 'France Objets Trouvés' online report
• Provide a detailed descriptive inventory
• Present a valid ID or legal power of attorney for ParcelGo
• Pay the administration fee (~€11-€15)
How ParcelGo Retrieves Your Item from Paris-CDG
Professional assistance navigating French airport protocols
Report Coordination
We help you draft the official French report on the 'France Objets Trouvés' portal to ensure maximum visibility.
Local Communication
Our French-speaking agents communicate with Paris Aéroport staff to expedite the identification process.
Authorized Pickup
We act as your 'mandataire' (authorized proxy) to physically collect the item from the CDG office in Terminal 2.
Secure Packaging
Your items are professionally packed in Paris using reinforced materials for international shipping.
Global Dispatch
We handle all export formalities out of France and ship your belongings directly to your doorstep worldwide.
Important Information
Common questions travellers ask
If an item isn't claimed at CDG within 15 days, it's sent to the Paris Police. ParcelGo can still assist in tracking it down at the Prefecture's central office.
Paris Aéroport uses the 'France Objets Trouvés' platform which has limited shipping options. ParcelGo offers a more tailored, premium service for valuable or fragile items.
Specific details are key: serial numbers, phone IMEI, distinctive marks, or photos of the item in your possession. We help you present this evidence effectively.
Simplify Your Recovery
Direct support for Paris-CDG retrievals. We help you navigate the process or collect on your behalf.
Disclaimer: Airport contact details are published for passenger assistance. ParcelGo is an independent logistics service provider and is not operated by or affiliated with Paris Aéroport.